CJI provides conflict resolution services for youth, adults, and seniors who are friends, family members, neighbours, teammates, coworkers, and classmates. We also work with victims and offenders. We work in many communities, but the majority of our work is in Waterloo Region and Guelph-Wellington.
During a mediation, trained facilitators ensure that everyone has a chance to speak and to listen. Participants discuss how a situation impacted them and ask questions. All are encouraged to take responsibility for their actions, listen to others’ perspectives and to repair harm. At the end of the mediation, participants leave with a mutually acceptable plan to move forward. Mediation services are not therapy or group counselling.
For more information, see the Mediation brochure here: CJI_MediationBrochure